I'm a custumer myself and i think your request is a bit odd and let me tell you why.
The ban itself didn't affect 100% of useres which indicates that Cheto hack is not in fault. With non jailbreak users, Cheto ave any information when the new updates are going to happenen and what update containes.
It has been only couple of days and you act like your life depend on it. If you really have to depend on hack so bad, ask yourself if you are the issue; most of you (from what I gathered) wants Cheto to make the features of the hack to be so obvious to spot. From what I heard, not only Cheto's users were banned; there's an obvious BAN wave going on and perhaps, some of you finally got spotted for your careless playing techinques (or more like the lack of it), so stop blaming Cheto and demanding money back- learn the basics of the game without relying on hack itself. "Play like a PRO not like a hacker" !
Also, a lot of you post screenshots/ videos of your gameplay with a hack on TELEGRAM app and other forums. You putting your own account at risk by reviling your identity. Don't trust anyone but yourself.
I just want to thank Cheto team for their hard work and patience with us.
Dear !! i have neither demanded Anything Nor i blame any1 ! i am sure sophia would understand what i have said but what i am not sure of, offcource no disrespect, is your eyesight. because i have clearly not demanded or blamed anybody for this i just REQUESTED IF ITS possible Sophie would entertain it. otherwise no problems. and look at you jugding me with a single comment do you even Know me or my gameplay. i am season 2 player and season 678910,11,12,13,14 conquereor. i know what to ask for and when to ask for. And i know hoe to play.
jeez people will now adays come and judge you just like that !